---
title: Frequently Asked Questions | Fusion Clean Aberystwyth
description: Common questions about carpet drying times, eco detergents, pet stains, end of tenancy guarantees, and booking policies for Fusion Clean in Aberystwyth.
url: https://fusioncleanservices.co.uk/faq
last_modified: 2026-09-07
---

# Frequently Asked Questions  -  Fusion Clean Aberystwyth

> Find clear answers to common questions about our commercial-grade carpet cleaning, upholstery extraction, end of tenancy handovers, and service standards.

## Carpet & Upholstery Cleaning

### How long do carpets take to dry after steam cleaning?
Under normal room ventilation and heating conditions, carpets dry within **2 to 4 hours**. Our commercial dual-vacuum extraction equipment extracts up to 95% of the applied rinse moisture immediately at the wand head, leaving carpets merely damp rather than soaked.

### Are your cleaning products safe for pets and young children?
Yes, absolutely. We strictly use non-toxic, biodegradable, eco-friendly detergents and rinse agents that leave zero sticky or harmful chemical residues behind. Once cleaned, rooms are safe for children and household pets.

### Can you remove old pet stains and persistent odours?
Yes. We apply enzymatic bio-treatments specifically formulated to break down uric acid crystals and protein bonds at the root of pet stains. This neutralises the source of odours rather than simply masking them with heavy perfumes.

### Do I need to move heavy furniture before you arrive?
We kindly request that small decorative items, lamps, toys, and fragile objects are cleared off carpeted areas prior to our arrival. Our technicians can move light pieces like chairs and side tables, clean underneath, and replace them on protective foil tabs.

## End of Tenancy Cleaning

### What does your End of Tenancy guarantee cover?
Our end of tenancy cleaning is designed to meet strict estate agent and landlord inventory standards. If your inventory clerk or landlord identifies any cleaning deficiency on your checkout report within 48 hours, our team returns to re-clean the disputed area free of charge.

### Do you supply all equipment and materials?
Yes. Our specialists arrive fully equipped with industrial hot water extraction extractors, professional chemicals, vacuums, microfibre cloths, and specialised tools. All we require on-site is access to mains water and electricity.

## Bookings & Payments

### What payment methods do you accept?
We accept bank transfers, all major debit and credit cards, and cash upon satisfactory inspection of the completed work. Invoices with full breakdown and receipt are emailed immediately.

### What is your cancellation policy?
We understand that moving schedules and appointments can change. We ask for a minimum of 24 hours' notice for any booking rescheduling or cancellation so we can reallocate our field technicians.

## Still Have a Question?

Call our friendly Aberystwyth office on **[07480 938 702](tel:07480938702)** or email us at **[contact@fusioncleanservices.co.uk](mailto:contact@fusioncleanservices.co.uk)**.